Introduction

SIMOnlyContracts.co.uk values the privacy of all our website users and fully understand that you may have some concerns whilst browsing and shopping online. We have therefore put together this Privacy and Terms document to be fully transparent about how we might use your data and the choices you have with regards to using this website. We will also outline any relevant terms and conditions of using SIMOnlyContracts.co.uk

Privacy Policy

Information

Our identity

Company name: RB Digital Ltd

On SIMOnlyContracts.co.uk we will only ever collect and store your personal information with your verified consent. At the present time this includes signing up to our email newsletter, entering competitions & reviews. The types of personal information that we collect from these types of pages are as follows:

  • Name
  • Address
  • Email address
  • Phone Number
  • Social Networking username

Please note: We do not collect any credit/debit card information

The information we collect is only ever used to provide you, our visitors the best possible experience and customer service from SIMOnlyContracts.co.uk. This may be in the form of emailing you savings on SIM Only deals, contacting you regarding a competition prize or publishing one of your reviews/comments on the website.

Your name and email address is the only personally identifiable piece of information that we collect and store via our E-mail service provider or via Tidio Chat. You may also contact us via our contact form and the details you provide there are stored with us via our hosting company. Details such as address and phone number that have been provided to us by you are not used for marketing purposes.

Further details such as location, IP address are also collected via the above communication systems and are securely stored with them.

We do not, and will never share your personal information with external third parties.

How do we use this data?

Your name and email details will only be used to contact you with regards to:

  • Offers and update – If you have explicitly given us permission to do so by signing up to our newsletter.
  • Customer service – If you have contacted us with a query or need help with regards to SIM Only. We will only use your contact details for this purpose.

This information is securely stored with our providers and we do not share or sell data to third parties.

How long will your data be kept?

Customer service data – We will endeavour to keep this data no longer than necessary and will delete communications within 90 days.

Email newsletter data – Once signed up will securely keep your data until you explicitly unsubscribe or ask us to delete your details from all systems. To do this you can contact us to request removal.

Use of Analytics and Advertising

At SIMOnlyContracts.co.uk use Google Analytics to monitor traffic to our site and the various sources that visitors are likely to arrive from. We can then use this data to deliver an improved experience for you and our other website visitors.

By using this software on our site, a data file called a cookie is stored on your computer’s or mobile device’s browser. The information collected here is non-personally identifiable information. Any data tracked is stored on Google Analytics and this may include data such as pages visited, time, day, device use, city etc. This data is not linked to you personally.

Once on our site, your usage is also tracked. This might information such as how long a visitor stay on a page, how many pages they visited or whether they performed an action such as click on a button. Again, this information is not linked to you personally.

By visiting our site you are showing a legitimate interest however, should you continue to use and experience the website fully we will need “cookie consent” and you have the option to accept or decline upon accessing the website.

Advertising (Re-marketing)

We use advertising platforms such as Adwords and Facebook to deliver targeted adverts and attract visitors to our website.

During this process a cookie is also used to track information such as website behaviour. Again, this is not personally identifiable, and we do not collect any other information such as name, email or address for these advertising purposes.

We do use re-marketing as an advertising method and you can opt out of these services via Google or Facebook settings.

Lawful Basis of using personal and visitor data

We require you to provide us with consent to use your data for contacting you as outlined above. This may be in the form opting in to receive our newsletter having entered your details on our form and confirming future communications from us.

This may also be given by using this site 1. ) having been made aware of how we use and collect data and 2.) accepting the terms, conditions, cookie and privacy policy of the site.

Security

We take security very seriously at SIMOnlyContracts.co.uk and so to prevent unauthorised access to data we have the relevant electronic procedures in place to protect and secure the information we collect and store.

Cookies

To help us with the running of this site and providing you, our customers with the best user experience SIMOnlyContracts and it’s associated partners use cookies use cookies to collect non-personal and non-identifiable information and data. They do not store any information such as credit card details, names, etc.

Cookies are essentially small text files that are place on your computer by the web browser as you browser websites. The type of information varies depending on the associated company.

At SIMOnlyContracts.co.uk we partner with the following companies who use cookies:

Google Analytics – This is used by us so we can keep track of data such as how many people are visiting our website, where they located and other usage metrics.

Affiliate Window – This is an affiliate network who manages the relationships between us and the mobile phone networks. They use cookies to track visitors and sales so that they can be attributed to SIMOnlycontracts.co.uk

Double Click – The mobile phone networks and Affiliate Window use this company to track visitors & sales sent to them by us.

Mobile Phone Networks & Retailers – We partner all of the top mobile networks and retailers in the UK and these include:

  • O2
  • Vodafone
  • Everything Everywhere ( Orange & T-Mobile)
  • Virgin Mobile
  • GiffGaff
  • Carphone Warehouse
  • Amazon

Social Network buttons – Facebook, Twitter, Google Plus. These sites will all use cookies to track users when they are logged in.

We do not control the settings of our third party partners. All of these companies will themselves use cookies and you should and you can also opt out and remove these should you wish to. Cookies can be deleted from you device via the setting in your web browser. For more information on cookies visit http://www.aboutcookies.org/

Accessing, Removing or Correcting Your Information

If you do not wish for us to contact you or store previously consented information we have about you then you can contact us and request it to be removed. If you are subscribed to one of our emails and wish to be removed then you can do so via the unsubscribe link in the email itself.

You can also request for us to correct any factual errors in your personal information. To protect your privacy will also take reasonable steps to verify your identity first.

Terms of Use

1. Information on the Website – SIMOnlyContracts.co.uk endeavours to provide our visitors with up to date pricing and information as well as unbiased opinions on products featured on this website. However, to enable the running of this site, we do feature advertisements promoting relevant providers and their products.

Whilst we do make every effort to make sure that the information provided is updated and accurate, we or any third parties do not make any warranties on them and shall not be bound in any way. If you do fine an error on this website then please take a moment to let us know via our contact form.

2. Trade Marks – All trademarks are displayed on this site are marks of their respective owners.

3. External links – We include many links to other websites which are partners and whom we deem to be trustworthy and with good reputations. The content of their websites however, is beyond our control and so we cannot accept responsibility for any erroneous information or offensive content.

4. Alteration – SIMOnlyContracts.co.uk, the owner reserves the right to change and update these terms and privacy policy at any time.

5. Applicable laws – Any relevant terms and policies shall be governed by and construed in accordance with UK law.

How To Contact Us

Should you have other questions or concerns about these privacy policies & terms, please Contact Us.